Appointment Center (303) 436-4949

Lean in Emergency Medical Services

Upcoming Lean Fundamentals Workshop Dates

January 26-29, 2015
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March 9-12, 2015
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Learn how to implement Lean in your EMS service. When Denver Health's Paramedic Division went lean, they exposed opportunity and the benefits were profound.

Some early lean projects of the Paramedic Division included:

  • Mapped the call cycle for a 9-1-1 EMS call to identify each interval of time and associated processes for potential improvement
  • Created a comprehensive overview of personnel scheduling and staffing to meet hourly demand
  • Implemented standard work and visual workplace to streamline supply chain management
  • Implemented standard work in functional areas as part of continuity of operations planning (COOP)
  • Adopted a standardized approach to EMS call screening to improve consistency and service

These efforts resulted in a large financial benefit, without compromising response performance! Join us at the Lean Fundamentals for Healthcare intense training course which will give EMS attendees a hands-on, learn-by-doing experience applying Lean philosophies in a healthcare environment.

EMS attendees will learn:

  • Process mapping, which will help you break down the mentality of “We do it that way because we always have.”
  • Engaging your employees as drivers of process improvement
  • How standard work can provide a clear direction and manage the expectations of everyone involved
  • Lean tools, and how they can help optimize your EMS service

Lean Fundamentals for Healthcare Program Details:

  • 4 Days: Days 1-3 from 8 am - 5 pm and Day 4 from
    8 am - 4:30 pm
  • Sample Agenda
  • Cost: $3,000