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Frequently Asked Questions

Our team receives many common questions about treatment at the ACUTE Center for Eating Disorders. If you have additional questions, please feel free to contact us.

  • Does ACUTE accept insurance? What about Medicaid? Medicare? 
    ACUTE accepts privately-insured patients and medical stabilization is covered under the patient's medical insurance benefit. ACUTE does not accept primary Medicaid, Medicare or Tricare. 

  • How many patients are in a room?
    Every room is private with one patient per room. 

  • What is the visiting policy?
    Typically, the ACUTE visitation policy welcomes visitors daily throughout the afternoon and evening with the exception of meal times. Visitors are welcome all day throughout the weekend. 

  • Is there free time? Who do patients interact with?
    A typical treatment plan includes some unscheduled time throughout each day, so patients have plenty of free time. During the day, each member of the treatment team visits with patients as needed. 

  • Are patients able to leave their rooms?
    Yes, as patients become medically stabilized, they are able to visit other areas of the hospital and do more physical activity as prescribed by their physical therapist. Visits off of the unit and outside will be in a wheelchair escorted by your nurse. 

  • How is laundry done?
    Denver Health staff can provide on-site laundry service. Laundry service is basic, so please do not bring clothing that requires special services such as dry-cleaning or hand-washing. 

  • What media and technology are allowed?
    Laptops and cell phones are permitted and each room has free wireless Internet access. Patients may bring newspapers, magazines, books or movies. Please do not bring triggering or inappropriate items with you to ACUTE. 

  • Is smoking allowed?
    Denver Health is a smoke-free campus and smoking is not permitted. If you choose, you may use a nicotine patch, gum and lozenges. We will do everything we can to make your stay at ACUTE comfortable. 

  • Is there a journal policy? Are they screened?
    The ACUTE Center does not have a journal policy and journals are not screened. 

  • Is there a medical doctor on-site?
    Yes, a team of board-certified internal medicine physicians is on-site 24 hours a day. 

  • Is there a "uniform" treatment set for patients?
    Our treatment plans are individualized to meet the unique needs of each patient. 

  • What does a typical day look like?
    The ACUTE Center for Eating Disorders provides a quiet and peaceful place for patients with severe eating disorders to begin healing. Patients spend a majority of each day interacting with the ACUTE care team, beginning with daily labs, weigh-ins, meal-times and daily visits from the dietitian, psychologist, physician and nurses. During the medical stabilization period, patients are encouraged to spend free time comfortably relaxing in order to regain strength and allow the body to heal. 

  • How long is treatment?
    Treatment varies for each patient and his/her medical complications. The average length of stay at ACUTE is about three weeks (14-21 days). Our goal is to medically stabilize patients; once a patient has reached the weight and medical stability required for the next stage of recovery, which is usually a traditional inpatient eating disorder treatment program, he/she is transferred. 

  • What step-down care does the ACUTE Center provide?
    The ACUTE Center for Eating Disorders provides medical stabilization. We do not offer any step-down care. As part of continued care, we assist patients with transition into an inpatient or residential treatment program as they meet the admission criteria for the next stage of recovery. We have solid relationships with reputable programs all across the country and are happy to help make a recommendation and referral to a program that will best meet your needs. 

  • What is the meal plan for each patient?
    The meal plan is completely individualized and usually includes three meals and two to three snacks per day, which are eaten privately in the patient's room and supervised by a staff member. Patients work closely with the dietitian to create their menus, and choose foods based on their current dietary plans. There are no group meals for patients at this stage of recovery. ACUTE does NOT use feeding tubes unless medically necessary. 

  • Is there a policy for supplementing?
    Liquid supplements are allowed, but are not required. If you feel that you cannot finish your meal, you can supplement in order to reach your caloric intake for the day. 

  • Will I have a feeding tube?
    ACUTE does not use naso-gastric tubes to feed patients. Instead, the preferred recovery is to immediately begin relearning how to eat a balanced, healthy diet. As a part of Denver Health, the ACUTE Center for Eating Disorders has extensive medical resources available. Only when medically necessary, ACUTE has access to surgeons who have expertise and can place surgical gastric or jejunal tube (PEG or PEJ) for nutrition. If a critically ill patient refused to eat, ACUTE is able to consider obtaining emergency guardianship and placement of a feeding tube to save his/her life. 

  • Are kosher and vegetarian options available? What if I have food allergies?
    ACUTE's dietitians work with you to create a meal plan that best meets your personal needs, including accommodating food allergies and sensitivities. All allergies must be documented in your medical records from your primary care physician. Vegetarian options are available. A strict Vegan meal plan is not available. Strict Kosher diets are also difficult to accommodate in the hospital setting.

If you have additional questions, please contact the ACUTE admissions team any time for more information at (844) 781-4955.

ACUTE Center for Eating Disorders

777 Bannock Street 
Denver, CO 80204
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Admissions & Medical Evaluation
(844) 781-4955 phone
(303) 602-5559 fax

Outreach & Public Relations
Rachael Harriman
ACUTE Program Manager 
777 Bannock St, MC 8105 
Denver, CO 80204
(303) 602-5550

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If you or someone you know is suffering from a severe eating disorder, contact us to learn more about our program, to receive a free medical assessment or to begin the admission or referral process.