Memory Problems



Amnesia is the inability to remember information or events. It may be temporary or permanent.


Memory is created by complicated interactions within several parts of the brain. Most memory loss or the inability to make new memories is caused by damage to the brain. It may be caused by trauma, an illness like a brain infection, stroke , or some medications.

Sometimes the cause is not known, especially with transient global amnesia.

Rarely, a psychological trauma or shock can cause a type of amnesia called dissociative amnesia. This is most often short-term amnesia.

Risk Factors

Factors that may increase the chances of amnesia:

  • Head and brain injuries, such as from a car accident or contact sport
  • Brain damage from conditions such as:
    • Alcohol or substance use disorders
    • Stroke
    • Severe illness affecting the brain, such as encephalitis
  • Brain damage complications from procedures such as:
    • Electroconvulsive therapy (ECT)
    • Brain surgery
  • Dementia or Alzheimer disease
  • Recent physical or emotional pain or trauma
  • Taking certain medications such as anesthesia medications
  • Metabolic changes such as low blood sugar or hypoxia
  • Migraine auras
  • Seizures
Areas of the Brain Affected by Dementia
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Symptoms may include:

  • Inability to remember past information (retrograde amnesia) and/or new information (anterograde amnesia)
  • Confusion
  • Disorientation

Amnesia generally does not affect general intelligence, personality, or self-identity. In other words, people with amnesia remember who they are.


You will be asked about your symptoms and medical history. The doctor will ask specific questions about memory loss and when it started. Family members may also be interviewed in order to gather information.

To help determine a cause the doctor may do the following tests:

  • A physical and neurological exam
  • Blood tests to look for chemical imbalances or infections
  • Images of the brain may be taken to look for damaged structures. Images may be taken with:
    • MRI scan
    • CT scan
    • Cerebral angiography
  • EEG —to test the brain’s electrical activity



Treatment of temporary amnesia will focus on treating the cause. This may include psychological treatment for dissociative amnesia. Some amnesia may only last a few days and will simply require observation until the amnesia has passed.

Long-term amnesia will require occupational therapy and new skills to help manage daily activities. Occupational therapy can help with skills and use memory training to better manage memory loss. Technological tools, notebooks, or reminders like photos may also help manage memory gaps.

Memory loss can be difficult for the individual, family, and friends. A therapist or support group may help you and loved ones to adjust.


There are no current guidelines to prevent amnesia.

This content is reviewed regularly and is updated when new and relevant evidence is made available. This information is neither intended nor implied to be a substitute for professional medical advice. Always seek the advice of your physician or other qualified health provider prior to starting any new treatment or with questions regarding a medical condition.

Edits to original content made by Denver Health.

a (Memory Loss)


American Academy of Neurology 

Family Doctor—American Academy of Family Physicians 


Canadian Neurological Sciences Federation 

Health Canada 


Amnesia. Better Health Channel website. Available at: Updated August 2014. Accessed April 18, 2018.

Amnesias. Merck Manual Professional Version website. Available at: Updated June 2017. Accessed April 18, 2018.

Memory loss (amnesia). NHS Choices website. Available at: Accessed April 18, 2018.

Transient global amnesia. EBSCO DynaMed Plus website. Available at:  . Updated May 11, 2017. Accessed April 18, 2018.

Transient global amnesia. Merck Manual Professional Version website. Available at: Updated June 2017. Accessed April 18, 2018.

Treating amnesia. Brain & Life—American Academy of Neurology website. Available at: Accessed April 18, 2018.