The Billing Department has updated its call center hours. For your convenience, we will now be available to take calls from 8 a.m. to 8 p.m. Monday -Thursday and 8 a.m. to 5 p.m. on Fridays. Our call center will also be open on Saturdays from 9 a.m. to 1 p.m.
Our walk-in hours will remain the same from 8 a.m. to 4:30 p.m. Monday - Thursday and from 9:30 a.m. to 4:30 p.m. on Fridays.
Pay Your Bill Online
Denver Health offers patients a convenient, easy and secure way to pay bills online. With Denver Health MyChart, you can view and manage your current statements, and quickly pay your bills all from your smartphone or computer. Read our MyChart Explainer to learn how MyChart works to improve your care experience at Denver Health.
Physician and Facility Services Billing
To pay your bill, please contact our customer service department at (303) 602-2200 or 1 (866) 729-8447.
Access the MyChart Online Bill Pay to make a payment quickly and securely 24 hours a day, 7 days a week, with a credit or debit card. Visa, MasterCard, Discover and American Express accepted. If this is your first time using MyChart, please locate the access code found on your bill and set up an account, or pay as a guest.
For questions about MyChart online bill pay, please call the MyChart Help Desk at (303) 602-4380.
With our new electronic medical record system, MyChart, you can save time while you save paper! By signing up for paperless billing you will be able to receive e-mails, text messages, billing letters and set up reminders to pay your account balance. For questions about MyChart paperless billing, please call the MyChart helpdesk at (303) 602-4380
Ambulance Services Billing
Ambulance services are separately billable services and DHHA does not have in-network relationships with insurance plans for the coverage of those services. Thus, you may receive a bill for transportation services provided via ambulance. Note that the ability to pay online for ambulance services is not available at this time. Please call (888) 980-9121.
Patient Billing Department
The patient billing department is responsible for all hospital billing activities. They can discuss options available to pay your bill and answer questions.
For information about hospital charges and insurance company or health maintenance organization reimbursement rates, view the Colorado Hospital Price Report.