Lean Academy

Expand your Lean knowledge and skills at the Denver Health Lean Academy

What is Lean?

Lean is a growing, universal approach to eliminating waste and improving performance across many industries. It challenges organizations to proactively illuminate problems (waste) and performance issues from the perspective of the customer, identify the underlying processes impacting performance, and commit to continually improving those processes. Lean’s core tenant of “Respect for People” implores organizations to ensure every employee contributes and commits to continuously improve the processes they work to deliver.

Denver Health was one of the first healthcare delivery organizations to successfully adopt Lean as an improvement methodology with quantified success.  Through Denver Health's Lean Academy, Denver Health shares years of accumulated learning and invites novice to expert participants from any industry to continue their Lean journey and advance their knowledge and practice Lean methods.

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Join us for a Denver Health Lean Academy course


Attention Academy attendees:

As of June 2021, we are happy to resume our normal scheduling of two-day Lean Foundations, one-day Lean Management Systems and five-day Full Immersion package, while continuing with much smaller class sizes.

Lean Full Immersion | 5 day training

Includes Lean Foundations, Lean Management Systems and Lean Coaching for Continuous Improvement

During this 5-day interactive simulation you will journey through all levels of a lean management system from the frontline tools and practices to leadership commitments and behaviors that support a highly functioning lean management system. The immersion will provide you a strong foundation in lean principles and prepare you to advance a lean culture through leadership and coaching practices rooted in respect for people and a commitment to continuous improvement. 

Lean Coaching for Continuous Improvement will rotate between virtual (June, August & October) and in-person (July, September & November) sessions on Thursday and Friday.

Course offering dates:

Sep 20-24, Oct 18-22, Nov 15-19

Course cost: $3500

Register now!

Lean Foundations | 2 day training (returning June 2021)

Lean Foundations is the first step in your lean education. The course focuses on core Lean principles and tools. Through active learning and simulation, you will learn to put your customer first, and systematically problem solve to make your processes more efficient and effective. Your Lean foundation will empower you to improve quality, safety, and efficiency in your scope of work.

Key Concepts: Lean Waste, Continuous Improvement, Daily Management, Value Stream and Process Mapping, A3 Problem Solving, Standard Work, Visual Management

Course offering dates: Sep 20-21, Oct 18-19, Nov 15-16

Course cost: $1500

Register now!

Lean Management Systems | 1 day training

Lean Management Systems (LMS) challenges leaders to engage in the behaviors that pave the way to performance excellence. Enhance your knowledge of foundational lean principles and learn to lead a team through improvement work, support daily operations, and connect daily work with organizational strategy. Through interactive simulation and role playing, you will build a team of problem solvers who make improvements and hold the gains.

Key Concepts: Daily Management, Lean Leader Behaviors, Leading/Lagging Metrics, Gemba Walk, Leader Standard Work, Visual Management

Participant Tip: We recommended participants take the 2-day Lean Foundations course prior to, or in combination with, LMS. LMS builds on the principles, tools, and simulation in the 2-day Lean Foundations course.

Course offering dates: Sep 22, Oct 20, Nov 17

Course cost: $750

Register now!

Lean Foundations and Lean Management Systems (Bundle A) | 3 day training

In this three-day interactive simulation, you will learn fundamental lean principles and tools and then put them into practice! Starting at the frontline you will develop your knowledge of foundational tools and practices and then hone your skills to develop daily management systems to support a healthy improvement culture. Next you will step into a lean leader role and focus on leader expectations and behaviors that are at the core of a highly functional lean management system.

Course offering dates:  Sep 20-22, Oct 18-20, Nov 15-17

Cost: $2250

Register now!

Lean Coaching for Continuous Improvement | 2 day training

This course orients participants to foundational theory and engages learners to standard coaching approaches.  Understand your personal behavioral preferences and maximize your strengths to be more effective in coaching your diverse team.  The skills acquired in this class will provide you with an array of coaching skills across a 5-step coaching model and set you up for success to drive and sustain continuous improvement. Sessions rotate between in-person (July, September & November) and virtual (August, October).


Key Concept: Coaching 5-Step Process, Questioning, Active Listening, Controlling your Mental Responses, Giving Feedback, Dealing with Difficult Behaviors, Coaching Lean Improvement


Participant Tip: It is helpful to have taken Lean Foundations and Management Systems prior to taking Lean Coaching


Course offering dates: Sep 23-24, Oct 21-22 (virtual), Nov 18-19

Course costs: $1500

Register now!

Lean Analytics | 1 day training *Redesigned*

Lean Analytics is now a one-day session that has been redesigned to enhance and enrich learning outcomes! Lean Analytics is an interactive course that focuses on the key element of data and metrics in continuous improvement. You will gain knowledge and skills that help you leverage data, use data visuals to effectively tell your story, and select the appropriate data tools to use in a lean management system.


Key Concepts: Value Diamond, Visual Data Tools, Basic Statistics, Data Analytics, Special/Common Cause Variation, Correlation/Causation, Stratification, Data Collection, Box Plots, Graphs/Charts

Course offering dates: Sep 28, Nov 30

Course cost: $750

Register now!

*NEW* Strategic Planning and Deployment

Does your organization or department have its own strategic plan? Is it aligned to your organization’s overall strategy? Designed for leaders at all levels, this highly interactive, 2-day course guides participants through the development of a Strategic Plan using simulation. Following the Lean concept of Hoshin Kanri, learners navigate a process to develop a focused plan with breakthrough ideas and shared action plans.

Hoshin – Direction   Kanri - Management/Execution

Participant Tip: It is helpful to have some Lean knowledge prior to taking this course

Course offering dates: Nov 3-4

Course cost: $1500

Register today!

Offerings for Executives and Senior Leaders

Lean Site Visit for Executive/Senior Leaders | 1 day

Designed for executives and senior leaders to experience the lean journey and culture at Denver Health, your site visit can be customized to include field trips to operational areas where you can observe lean in action.  Come with questions and gain valuable insights through interactive sessions with lean practitioners at the executive, management and front line level. 


Sample Agenda: Gemba Walks to Operational Area, Lean Leader Panels, Q & A with Executives, Overview of the Lean Journey at Denver Health


Course offering dates: Contact us for available dates

Course cost: $950

Register today!


Lean Management Systems for Senior Leaders | 1/2 day

This half-day workshop is facilitated by Denver Health executives. You will be inspired and challenged as you learn about lean leadership and the importance of your role in your own self-development. This course has a pre-workshop assignment provided to you upon registration that will enhance your learning.


Key Concepts: Lean Transformation Framework, Lean Leader Behaviors, Leader Standard Work, Coaching and Mentoring, Integration of Improvement into Daily Operations, Alignment of Business to Strategy and Mission. 


Course offering dates: Aug 11, Oct 13, Dec 8

Course cost: $750

Register today!

Lean Executive/Senior Leader Site Visit and Lean Management Systems for Senior Leader Combination | 1.5 days

Executives and leaders that join us for a customized Site Visit combined with the Senior Lean Leader Workshop will get the ultimate Lean learning experience.  Spend a day and a half with our leaders and executives and accelerate your organization’s Lean journey through an interactive experience where you get insight into Denver Health's lean culture at all levels of the organization.


Sample Agenda: Gemba Walks to Operational Area, Lean Leader Panels, Q&A with Executives, Lean Journey at Denver Health Overview


Key Concepts: Lean Transformation Framework, Lean Leader Behaviors, Leader Standard Work, Coaching and Mentoring, Integration of Improvement into Daily Operations, Alignment of Business to Strategy and Mission.


Course offering dates:  Contact us for available dates

Course cost: $1500

Register today!


Virtual Lean Academy Workshops

*NEW* Introduction to Lean Virtual Workshop | 2 hours

Introduction to Lean is targeted for those new to Lean or those who have recently joined a Lean organization or team. The course allows learners to gain a basic understanding of what Lean is, how it is applied, and the value it brings to organizations. Through active learning and simulation, students learn to view their work as a process, understand who their customers are and what they value, know how to define problems, identify and quantify waste, identify high value improvements, and gain a basic understanding of the behaviors that support a Lean culture. Having a solid Lean foundation empowers students to continue their education in and application of Lean.

Key Concepts: why Lean matters, what Lean is, what are systems and processes, who are your customers and what do they value, what is waste and what are its impacts, what are problems and how to prioritize them, how to deliver continuous improvements, what Lean behaviors looks like, what practices allow Lean behaviors to thrive

Workshop dates:  Sep 1st 10:00a-12:00p, Nov 4th 12:00p-2:00p MDT | Workshop cost: $125 

Register now!


Lean A3 Problem Solving Virtual Workshop | 2 hours

The A3 is a foundational Lean tool providing an effective approach to problem solving. This two-hour interactive and hands-on virtual workshop will guide participants through the structure and methodology of the A3 and allow an opportunity to practice using a situation relevant to your work environment.


Key Concepts: A3 use & application, critical problem solving, sustainable solutions

Workshop dates:  Oct 14th 10:00a-12:00p, Dec 8th 1:00p-3:00p MDTWorkshop cost: $125 

Register today!

Lean Process Mapping Virtual Workshop | 2 hours  

Process mapping is a powerful tool that illustrates how work is or can be done, enabling teams to improve communication, develop shared understanding, and identify opportunities for process improvement. This two-hour virtual workshop will enable you to develop process maps effectively to support process improvement work.


Key Concepts: Process maps, basic and swim-lane formats, level of detail or altitude, improvement work support

Workshop dates:  Oct 27th 10:00a-12:00p, Dec 14th 10:00a-12:00p MDT | Workshop cost: $125 

Register today!

Lean Daily Management Virtual Workshop | 2 hours

Daily management creates a system that enables participants to deliver customer value through proper support and leadership to those who are closest to the process (frontline staff, process owners, customers). This two-hour workshop will acquaint participants with the power of daily management through a virtual business environment and role play.


Key Concepts: Daily Management Boards aka Visual Management Boards (VMB), Huddles, Leader Standard Work (LSW), Balanced Key Performance Indicators

Workshop dates: Sep 9th 1:00p-3:00p, Nov 9th 10:00a-12:00p MDT | Workshop cost: $125


Register today!


*NEW* Leadership Along the Lean Journey Virtual Workshop | 2 hours

Join us to learn why an organization benefits from a lean management system and how leaders can begin (or hone) behaviors and tools that support lean transformation. We will focus on the foundational purpose of a management system, explore lean management systems, learn how leaders support management systems in their everyday work with their teams, and practice incorporating coaching Kata into daily practice, interacting with key performance indicators, and structured problem solving as a leader. The course includes lecture, discussion, reflection on current practices, and skills practice. It is best suited for professionals who have completed some foundational Lean learning or are part of an organization who is embracing Lean practices.


Key Concepts: Lean transformation, maturation of Lean practices, creating Lean culture and supporting Lean transformation, the connections between Lean tools, behaviors and principles, and application of lean management system to everyday challenges.

Workshop dates: Sep 30th 10:00a-12:00pp, Nov 23rd 12:00p-2:00p MDT | Workshop cost: $125


Register today!


Register today!


Register today!


Customized Lean Coaching and Education

Interested in customizing Lean coaching and education for yourself or your organization?  Please contact us to learn more about cost and availability.  Phone: 855-888-5326 Email: leanacademy@dhha.org.

Coronavirus update

Denver Health is committed to the safety of our employees and our visitors and courses will continue to be limited in class size. 

In addition, we are able to offer remote Lean coaching and facilitation. To find out more about which courses are now taking registrations and for more information about the cost and availability of the Lean Academy Faculty to facilitate and coach remotely, please contact us. Phone: 855-888-5326  Email: leanacademy@dhha.org


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