During this 5-day interactive series, you will journey through the first two levels of the Denver Health Lean management system (LMS), from the front-line tools and practices to the leadership commitments and behaviors and problem solving that support a highly functioning LMS. The immersion will provide you with a strong foundation in Lean principles and prepare you to advance a Lean culture through leadership practices rooted in respect for people and a commitment to continuous improvement. The Thursday and Friday course will alternate between LMS Deep Dive: Lean Leadership (formerly Coaching for Continuous Improvement) and Strategic Planning and Deployment (the third level of the Denver Health Lean Management System).
LMS Deep Dive: Lean Leadership will rotate between in-person sessions (January) and virtual sessions (May).
Course offering dates:
2024: Jan 22-26 (Leadership), Mar 18-22 (Strategy)
Course cost: $3500
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Join LMS Lean Foundations to dive deeply into the foundational elements of Lean practice that will allow practitioners to establish the needed bedrock on which to build their Lean management system. This 2-day course is designed for individuals who are looking to stop "fire fighting" and start building "fire-resistant" systems inside of their day-to-day operations so they can reliably deliver to their customers and enhance their work environment while problems are small.
Key Concepts: 6S and Visual Management, Standardized Work, Performance Metrics, Daily Management, Help Chain, Gemba Walk, Leader Standard Work
Course offering dates:
2024: Jan 22-23, Mar 18-19
Cost: $1500
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Have you successfully established the foundations of your Lean management system? Attend LMS Continuous Improvement for an immersive experience that orients practitioners to core continuous improvement practices that improve performance using Lean methodology. This 1-day course helps individuals take the next step in their Lean management system journey to improve daily practices, tackle medium to large problems, and develop a culture of continuous improvement that empowers everyone in the organization to be a problem solver.
Key Concepts: A3 Problem Solving, Process Mapping, Kaizen, Value Steam Mapping
Participant Tip: We recommended participants take the 2-day Lean Foundations course prior to, or in combination with, LMS. LMS Continuous Improvement builds on the principles, tools, and simulation in the 2-day Lean Foundations course.
Course offering dates:
2024: Jan 24, Mar 20
Course cost: $750
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This course orients participants to foundational theory and engages learners to standard Lean leadership approaches. Understand your personal behavioral preferences and maximize your strengths to be more effective in coaching your diverse team. The skills acquired in this class will provide you with an array of coaching skills across a 5-step coaching model and set you up for success to drive and sustain continuous improvement. Sessions rotate between virtual (October & January) and in-person (March).
Key Concept: Coaching 5-Step Process, Questioning, Active Listening, Controlling your Mental Responses, Giving Feedback, Dealing with Difficult Behaviors, Coaching Lean Improvement
Participant Tip: It is helpful to have taken LMS Lean Foundations and LMS Continuous Improvement prior to taking Lean Leadership
Course offering dates:
2024: Jan 25-26 (in-person)
Course costs: $1500
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Does your organization or department have its own strategic plan? Is it aligned to your organization’s overall strategy? Designed for leaders at all levels, this highly interactive, 2-day course guides participants through the development of a Strategic Plan using simulation. Following the Lean concept of Hoshin Kanri, learners navigate a process to develop a focused plan with breakthrough ideas and shared action plans.
Key Concepts: Hoshin Kanri, cascading A3s, Lean Leadership, Lean Maturity Assessment, Obeya
Participant Tip: It is helpful to have some Lean knowledge prior to taking this course
Course offering dates:
2024: Mar 21-22
Course cost: $1500
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Lean Site Visit for Executive/Senior Leaders | 1 day
Designed for executives and senior leaders to experience the lean journey and culture at Denver Health, your site visit can be customized to include field trips to operational areas where you can observe lean in action. Come with questions and gain valuable insights through interactive sessions with lean practitioners at the executive, management and front line level.
Sample Agenda: Gemba Walks to Operational Area, Lean Leader Panels, Q & A with Executives, Overview of the Lean Journey at Denver Health
Course offering dates: Contact us for available dates
Course cost: $950
Lean Management Systems for Senior Leaders | 1/2 day
This half-day workshop is facilitated by Denver Health executives. You will be inspired and challenged as you learn about lean leadership and the importance of your role in your own self-development. This course has a pre-workshop assignment provided to you upon registration that will enhance your learning.
Key Concepts: Lean Transformation Framework, Lean Leader Behaviors, Leader Standard Work, Coaching and Mentoring, Integration of Improvement into Daily Operations, Alignment of Business to Strategy and Mission.
Course offering dates: Contact us for available dates
Course cost: $750
Lean Executive/Senior Leader Site Visit and Lean Management Systems for Senior Leader Combination | 1.5 days
Executives and leaders that join us for a customized Site Visit combined with the Senior Lean Leader Workshop will get the ultimate Lean learning experience. Spend a day and a half with our leaders and executives and accelerate your organization’s Lean journey through an interactive experience where you get insight into Denver Health's lean culture at all levels of the organization.
Sample Agenda: Gemba Walks to Operational Area, Lean Leader Panels, Q&A with Executives, Lean Journey at Denver Health Overview
Key Concepts: Lean Transformation Framework, Lean Leader Behaviors, Leader Standard Work, Coaching and Mentoring, Integration of Improvement into Daily Operations, Alignment of Business to Strategy and Mission.
Course offering dates: Contact us for available dates
Course cost: $1500
Introduction to Lean Virtual Workshop | 2 hours
Introduction to Lean is targeted for those new to Lean or those who have recently joined a Lean organization or team. The course allows learners to gain a basic understanding of what Lean is, how it is applied, and the value it brings to organizations. Students learn to view their work as a process, understand who their customers are and what they value, know how to define problems, identify and quantify waste, identify high value improvements, and gain a basic understanding of the behaviors that support a Lean culture. Having a solid Lean foundation empowers students to continue their education in and application of Lean.
Key Concepts: why Lean matters, what Lean is, what are systems and processes, who are your customers and what do they value, what is waste and what are its impacts, what are problems and how to prioritize them, how to deliver continuous improvements, what Lean behaviors looks like, what practices allow Lean behaviors to thrive
Workshop dates:
2023: Dec 11 1:00p-3:00p MDT
2024: Jan 9 10:00a-12:00p MDT
Workshop cost: $125
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Lean A3 Problem Solving Virtual Workshop | 2 hours (4 hours and In-person in 2024)
The A3 is a foundational Lean tool providing an effective approach to problem solving. This two-hour interactive and hands-on virtual workshop will guide participants through the structure and methodology of the A3 and allow an opportunity to practice using a situation relevant to your work environment.
Key Concepts: A3 use & application, critical problem solving, sustainable solutions
Workshop dates:
2024: Mar 7 8:30a-12:30p
Workshop cost: $125 (2023), $250 (2024)
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Lean Process Mapping Virtual Workshop | 2 hours
Process mapping, also known as flowcharting, is a technique for visually depicting the steps of a process to build shared understanding of the overall process flow. It helps clarify sequence of work, roles and responsibilities, and handoffs within a process. This two-hour virtual workshop will enable you to walk away with the ability to develop process maps to support process improvement work.
Key Concept: Process map basics including level of detail or altitude, audience, altitude, scope, as well as using process maps to support improvement work
Workshop dates:
Feb 28 1:00p-3:00p MDT
Workshop cost: $125
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Lean Daily Management Virtual Workshop | 4 hours
Daily management creates a system that enables participants to deliver customer value through proper support and leadership to those who are closest to the process (frontline staff, process owners, customers). This two-hour workshop will acquaint participants with the power of daily management through a virtual business environment and role play.
Key Concepts: Daily Management Boards aka Visual Management Boards (VMB), Huddles, Leader Standard Work (LSW), Balanced Key Performance Indicators
Workshop dates:
TBA
Workshop cost: $125
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