Academy FAQ

How can I contact the Denver Health Lean Academy?
We invite you to contact us via phone at (855) 888-5326 (LEAN) or email.

What fees are associated with attending the Denver Health Lean Academy?
Our fees vary by workshop and are listed in each workshop description. The registration form allows for payment by check or credit card.

What is included in the workshop fee?
Registration fees include course tuition, instructional materials, and breakfast and lunch for each day of instruction. Hotel and travel expenses are not included.

Are there any discounts available for the workshop fees?
A 10 percent group discount is available to any organization that has five or more participants attending the same course. Please contact us for further details and qualifications. If you are an employee of the City or County of Denver or the State of Colorado, please contact us directly for discount information. Other discounted rates may apply as applicable to specific promotions. Only one discount may apply per registration.

What organizations should attend the Denver Health Lean Academy?
Our workshops are designed to accommodate the full spectrum of Lean organizations, from those that are beginning to consider a cultural change and a Lean journey to those well advanced upon the transformation continuum.

Where do Lean training workshops take place?
Classroom activities are conducted on the main Denver Health campus in Denver, Colorado or at sites within walking distance nearby. You will be contacted prior to your program with logistics, including location. Hands-on sessions take place in clinical and non-clinical settings throughout the Denver Health campus.

What is Lean Systems Improvement at Denver Health?
Lean Systems Improvement (LSI) at Denver Health is the core team of Lean facilitators and trainers who are leading the systematic approach of Lean deployment enterprise-wide, including curriculum and training of the Lean methodology utilized by Denver Health.

What is the Denver Health Lean Academy cancellation policy?
Full refunds will be issued for any cancellation made 28 days before the course start date or prior. Cancellations within 28 days of the course start date are not eligible for a refund.

If you need to cancel within 28 days, you may transfer your registration to a future course and a re-booking fee of 10 percent of the original cost will be charged. Participants will be responsible for any price difference of the future course selected. No new discounts or rates will apply to the original registration.

What is the Denver Health Lean Academy substitute policy?
A workshop registration may be transferred to an alternate participant at any time.