Courses and Registration

Lean Fundamentals Classroom Photo August 2016

About Lean Academy Courses

The Denver Health Lean Academy provides numerous Lean tools and systems courses to support you. More courses are scheduled to be added over time, so please come back often to stay up-to-date on their launch and new course dates. Below are course descriptions, dates and fees.

 

We have transformed the Denver Health Lean Academy to include new and enhanced offerings! Check out our listings below for more information!

 

Full Immersion (includes LMS Lean Foundations, LMS Continuous Improvement and LMS Strategic Planning or LMS Deep Dive: Lean Leadership)

Jan 22-26 (w/Leadership), Mar 18-22 (w/Strategy)

5 days $3500

During this 5-day interactive series, you will journey through the first two levels of the Denver Health Lean management system (LMS), from the front-line tools and practices to the leadership commitments and behaviors and problem solving that support a highly functioning LMS. The immersion will provide you with a strong foundation in Lean principles and prepare you to advance a Lean culture through leadership practices rooted in respect for people and a commitment to continuous improvement. The Thursday and Friday course will alternate between LMS Deep Dive: Lean Leadership (formerly Coaching for Continuous Improvement) and LMS Strategic Planning and Deployment (the third level of the Denver Health Lean management system). Th Lean Leadership course will be offered virtually for some sessions.

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LMS Lean Foundations (new!) 

Jan 22-23, Feb 20-21, Mar 18-19

2 days, $1500

Join LMS Foundations to dive deeply into the foundational elements of Lean practice that will allow practitioners to establish the needed bedrock on which to build their Lean management system. This 2-day course is designed for individuals who are looking to stop "fire fighting" and start building "fire-resistant" systems inside of their day-to-day operations so they can reliably deliver to their customers and enhance their work environment while problems are small. 

Key Concepts: 6S and Visual Management, Standardized Work, Performance Metrics, Daily Management, Help Chain, Gemba Walk, Leader Standard Work

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LMS Continuous Improvement (new!) 

Jan 24, Mar 20

1 day, $750

Have you successfully established the foundations of your Lean management system? Attend LMS Continuous Improvement for an immersive experience that orients practitioners to core continuous improvement practices that improve performance using Lean methodology. This 1-day course helps individuals take the next step in their Lean management system journey to improve daily practices, tackle medium to large problems, and develop a culture of continuous improvement that empowers everyone in the organization to be a problem solver. 

Key Concepts: A3 Problem Solving,  Process Mapping, Kaizen, Value Steam Mapping

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LMS Deep Dive: Lean Leadership (formerly Coaching for Continuous Improvement)

Jan 25-26 (in-person)

2 days, $1500

This course orients participants to foundational theory and engages learners to utilize standard Lean Leadership approaches.  Understand your personal behavioral preferences and maximize your strengths to be more effective in coaching your diverse team.  The skills acquired in this class will provide you with an array of coaching skills across a 5-step coaching model and set you up for success to drive and sustain continuous improvement. This class is held virtually for some sessions (January, May & July).

 

Key Concept: Coaching 5-Step Process, Questioning, Active Listening, Controlling your Mental Responses, Giving Feedback, Dealing with Difficult Behaviors, Coaching Lean Improvement

 

Participant Tip: It is helpful to have taken LMS Lean Foundations and LMS Continuous Improvement prior to taking Lean Leadership

 

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LMS Strategic Planning and Deployment

Mar 21-22

2 days, $1500

Does your organization or department have its own strategic plan? Is it aligned to your organization’s overall strategy? Designed for leaders at all levels, this highly interactive, 2-day course guides participants through the development of a Strategic Plan using simulation. Following the Lean concept of Hoshin Kanri, learners navigate a process to develop a focused plan with breakthrough ideas and shared action plans.

Key Concepts: Hoshin Kanri, cascading A3s, Lean Leadership, Lean Maturity Assessment, Obeya

Participant Tip: It is helpful to have some Lean knowledge prior to taking this course

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Lean Site Visit for Executive/Senior Leaders

Contact us for scheduling options | 1 day, $950

Designed for executives and senior leaders to experience the lean journey and culture at Denver Health, your site visit can be customized to include field trips to operational areas where you can observe lean in action.  Come with questions and gain valuable insights through interactive sessions with lean practitioners at the executive, management and front line level. 

 

Sample Agenda: Gemba Walks to Operational Area, Lean Leader Panels, Q & A with Executives, Overview of the Lean Journey at Denver Health

 

 

Lean Management Systems for Senior Leaders

Contact us for scheduling options  | 2 morning sessions, $750

This workshop is facilitated by Denver Health executives and leaders. You will be inspired and challenged as you learn about lean leadership and the importance of your role in your own self-development. This course has a pre-workshop assignment provided to you upon registration that will enhance your learning. This course is two sessions, 3 hours the first day and 2 hours the second day, that must be attended together.

 

Key Concepts: Lean Transformation Framework, Lean Leader Behaviors, Leader Standard Work, Coaching and Mentoring, Integration of Improvement into Daily Operations, Alignment of Business to Strategy and Mission. 

 

 

Lean Executive/Senior Leader Site Visit and Lean Management Systems for Senior Leader Combination

Contact us for scheduling options | 1 full & 2 half-day sessions, $1500

Executives and leaders that join us for a customized Site Visit combined with the Senior Lean Leader Workshop will get the ultimate Lean learning experience.  Spend a day and a half with our leaders and executives and accelerate your organization’s Lean journey through an interactive experience where you get insight into Denver Health's lean culture at all levels of the organization.

 

Sample Agenda: Gemba Walks to Operational Area, Lean Leader Panels, Q&A with Executives, Lean Journey at Denver Health Overview

 

Key Concepts: Lean Transformation Framework, Lean Leader Behaviors, Leader Standard Work, Coaching and Mentoring, Integration of Improvement into Daily Operations, Alignment of Business to Strategy and Mission.

 

 

LMS Deep Dives

Introduction to Lean Workshop, Virtual

Jan 9 10:00a-12:00p, Mar 11 1:00p-3:00p MDT

Cost: $125

Introduction to Lean is targeted for those new to Lean or those who have recently joined a Lean organization or team. The course allows learners to gain a basic understanding of what Lean is, how it is applied, and the value it brings to organizations. Through active learning and simulation, students learn to view their work as a process, understand who their customers are and what they value, know how to define problems, identify and quantify waste, identify high value improvements, and gain a basic understanding of the behaviors that support a Lean culture. Having a solid Lean foundation empowers students to continue their education in and application of Lean.

Key Concepts: why Lean matters, what Lean is, what are systems and processes, who are your customers and what do they value, what is waste and what are its impacts, what are problems and how to prioritize them, how to deliver continuous improvements, what Lean behaviors looks like, what practices allow Lean behaviors to thrive.

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LMS Deep Dive: A3 Problem Solving Workshop, In-Person

Mar 7 8:30a-12:30p MDT 

Cost: $250

The Problem Solving A3 is an essential Lean tool providing an effective approach to structured problem solving. This four-hour, interactive, and hands-on deep dive will guide participants through the structure and methodology of the problem solving A3 and will allow participants an opportunity to practice the A3 with the support of a Lean Facilitator and their peers. This course aims to support participants in recognizing the advantage of thinking critically about a problem to ensure sustainable solutions that address root cause.

Key Concepts: Lean Principles, Problem Solving A3 tool, Problem Solving A3 Application, Problem Statements, Current State, Root Cause Analysis, Target State, Countermeasures, Experimentation, Plan Do Study Act (PDSA)

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Process Mapping Workshop, Virtual

Feb 28 1:00p-3:00p MDT

 

Cost: $125

 

Process mapping, also known as flowcharting, is a technique for visually depicting the steps of a process to build shared understanding of the overall process flow. It helps clarify sequence of work, roles and responsibilities, and handoffs within a process. This two-hour virtual workshop will enable you to walk away with the ability to develop process maps to support process improvement work.

Key Concept: Process map basics including level of detail or altitude, audience, altitude, scope, as well as using process maps to support improvement work

 

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LMS Deep Dive: Gemba Walk, In-Person

Apr 3 12:30p-4:30p MDT

Cost: $250

Gemba is a Japanese term that means real place, where the work gets done. Gemba Walks create opportunities for leaders to go where the work is done to observe actual processes, engage with workers, ask questions, and discuss continuous improvement. During this four-hour class, you will learn the key elements of a gemba walk, engage in best practice planning practices and practice coaching questions that support the activity of going to the gemba. Participants will practice leading and participating in a gemba walk.

 

Key Concept: Gemba Walks, Lean leader behaviors, aligning and advancing improvement work, supporting the success of organizational strategic initiatives, go see, ask why, show respect.

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LMS Deep Dive: Daily Management & Help Chain, In-Person

 2024: TBA

Cost: $250

This 4-hour, in-person course expands on the daily management and help chain topics covered in the LMS Lean Foundations course. Daily management is a system that helps translate business goals into successfully maintained, monitored, and improved daily activities. Participants will simulate using daily management and help chains as well as create a plan for applying the system and tools in their real-world jobs.

Key Concepts: Daily management as a system and philosophy, daily management board elements (business expectation, performance tracking, problem-solving); help chain system and philosophy; help chain elements (problem definition, signaling, assessment and diagnosis, problem-solving)

 

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