Visitor Guidelines at Denver Health During COVID 19 Pandemic
February 22, 2021
Leer en EspañolEffective Tuesday, February 23, 2021, Denver Health is updating its visitor guidelines. These guidelines support continued efforts to stop the spread of the novel coronavirus (COVID-19) while providing safe guidelines that allow for a patient’s care partner to be present whenever possible.
Areas Where No Visitors are Allowed at Denver Health During COVID-19
No visitors will be allowed in the following circumstances with limited exceptions*:
- All COVID-positive patients
- The following clinics located in the hospital: cardiology/heart health center, orthopedics, physical and occupational therapy, Pavilion A lab and Pavilion A radiology
- All adult clinics in the Davis Building (Pavilions D/E)
- The Center for Occupational Safety and Health and all other public health clinics (Pavilion H)
- Outpatient behavioral health
One Visitor Allowed at Denver Health
One visitor per day will be allowed in the following units and clinics*:
- Adult Critical Care (non-COVID patients): Surgical Intensive Care Unit (SICU), Medical Intensive Care Unit (MICU) and 3B Flex
- Acute Care (non-COVID patients): 6A, 7A, 8A, 9A, 4B, 4C South
- Behavioral health – Adult inpatient: 4E, 4W, 5A
- Emergency Department (including the Adult Emergency Department and the Winter Park Medical Center emergency room) – one adult visitor allowed for non-COVID positive/non-COIVD suspected patients
- Outpatient Medical Center (all clinics including Adult Urgent Care Center, surgery waiting area, GI lab and ancillary services) – one adult visitor allowed for non-COVID patients or up to two children with a single parent
- Surgery waiting area (Pavilion A – second floor OR waiting room) – one adult visitor (Designated Responsible Person)
Visiting hours for adult, non-COVID patients in acute and critical care are:
- 9 a.m. – 9 p.m. (Please note, some units may have established “quiet hours” when visitors will be asked to leave – see “Visitor Rules” below)
Visiting hours for inpatient adult behavioral health are:
- Monday – Friday: 12 – 1:30 p.m. and 5 – 6:45 p.m.
- Saturday – Sunday: 12 – 3 p.m. and 5 – 6:45 p.m.
Visitors for OB/GYN at Denver Health
One visitor per day will be allowed in the following departments*:
- OB Screening (visitor must be partner or family member)
- Labor and Delivery (if the patient is COVID positive or awaiting COVID test results)
- Mom and Baby (if the patient is COVID positive or awaiting COVID test results)
Two visitors per day will be allowed in the following departments*:
- Labor and Delivery (only if the patient is COVID negative)
- Mom and Baby (only if the patient is COVID negative)
Pavilion C Women's Care Clinic
One adult visitor will be allowed or up to two (2) children may be allowed to enter with a single parent.
Family Health Centers, School-based Health Centers and Urgent Care
Denver Health's 10 community health centers, School-based Health Centers and five urgent care locations may allow one (1) adult visitor with a patient or up to two (2) children with a single parent.
Visitor Guidelines for Minor Patients (patients under the age of 18)
Two visitors will be allowed for minor patients (patients under 18), when the visitor is defined as a parent or legal guardian, in the following in-patient and emergency units*:
- Adolescent Psych
- Behavioral Health (inpatient only)
- Pediatric Acute Care
- Pediatric Critical Care Units (NICU and PICU)
- Pediatric Patients in Adult Critical Care Units (SICU)
- Pediatric Emergency Department and Urgent Care Center
- Outpatient surgery/procedure (Pavilion A and Pavilion L)
- All community health/family health center pediatric appointments up to nine weeks old (or two month visit)
One adult visitor will be allowed for minor patients, when the visitor is defined as a parent or legal guardian, in the following outpatient clinics and locations*:
- All pediatric/teen appointments after nine weeks old
Limited Exceptions to No Visitor Guidelines
*Exceptions will be made on a case-by-case basis, with special consideration for up to two visitors taken in situations of end-of-life, critical illness/injury and comfort care.
Other exceptions include the following:
- One visitor under the age of 18 will be allowed only under the following circumstances: they are the parent of a child who is a patient, they are the partner of a woman in labor or they are with a single parent who has another minor who is a patient.
- One visitor for patient having miscarriage (at provider/care team's discretion)
- Mothers can bring infants to post-partum appointments (but no other children).
- People who must exercise power of attorney or court-appointed guardianship for a patient are also allowed to visit.
- Any visitor performing official government functions will be given an exception to visit
- Patients with disabilities see next section below for guidelines
Additional exceptions may be made only if the patient's provider deems it appropriate.
Exceptions to No Visitor Guidelines and Special Allowances for Patients with Disabilities (COVID and non-COVID)
Individuals with disabilities who require in-person supports: Patients who are deaf, blind, and deafblind, who cannot rely on speech to communicate, who have mobility impairments, and people with psychosocial, intellectual, developmental, or cognitive disabilities, including those who have a history or record of such an impairment, or a person who is perceived by others as having such an impairment, who rely on in-person supports for orientation, emotional support and anxiety management, and assistance with making decisions may have ONE (1) assistance person.
Please help us to STOP THE SPREAD of COVID-19 to our patients, staff, and the community by following these rules:
- ALL visitors must wear masks or face coverings and maintain social distancing while in the hospital. If you remove your mask or face covering, you may be asked to leave.
- ALL visitors must be in good health and participate in a health screening. If a health screening determines symptoms of an illness are present (example: fever, cough, shortness of breath, etc.) the visitor will not be allowed to stay.
- ALL visitors should stay in patient rooms unless they are asked to leave by staff. Some reasons a visitor may be asked to leave include:
- During Unit “Quiet Hours” and/or “Shift Change”
- If there is a patient care need or a need to protect patient privacy/safety during procedures
- If a visitor is asked to leave the room, they may go to the Good Day Café, Gift Shop, Subway, the Chapel or leave the hospital and return later. Please do not wait in hallways or other areas that are currently closed.
- ALL visitors are expected to leave the hospital after their visit
- Visitors to patients located in Pavilions A and B should enter through the Pavilion A Screening Station. Visitors to patients located in Pavilion C should enter through the Pavilion C Screening Station.
For additional updates on how Denver Health is protecting against the spread of novel coronavirus, visit DenverHealth.org/Coronavirus.
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