Visitor Guidelines at Denver Health During COVID 19 Pandemic

November 13, 2020

Visitor guidelines & screening at Denver Health

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Update November 9, 2020: Beginning Wednesday, November 11, visiting hours for non-COVID adult patients on the acute care and critical care units will change to 10 a.m. - 2 p.m. daily. There will be no visiting hours in the later afternoon/evening.

Update October 16, 2020: Face coverings are now required for everyone both inside Denver Health facilities as well as outdoors, including on all Denver Health campuses/locations per Public Health order.

Effective June 22, 2020, Denver Health is updating its patient visitor guidelines at all Denver Health care facilities. These guidelines support continued efforts to stop the spread of the novel coronavirus (COVID-19).

Areas Where No Visitors are Allowed at Denver Health During COVID-19

No visitors will be allowed in the following circumstances with limited exceptions*:

  • All COVID-positive patients
  • Emergency (including the Adult Emergency DepartmentAdult Urgent Care Center and the Winter Park Medical Center emergency room)
  • The following clinics located in the hospital: cardiology/heart health center, orthopedics, physical and occupational therapy, all adult clinics in Pavilions D and E, the Center for Occupational Safety and Health, all public health clinics, outpatient behavioral health
  • Lab
  • Radiology
  • Outpatient surgery/procedure

One Visitor Allowed at Denver Health

One visitor will be allowed per day in the following departments*:


Visitors for OB/GYN at Denver Health

One visitor will be allowed when the visitor is defined as a partner or family member in the following department*:

  • OB Screening


Two visitors will be allowed when the visitors are defined as a partner or family member in the following departments*:

  • Labor and Delivery
  • Mom and Baby


Pavilion C Women's Care Clinic

No adult visitors will be allowed in the Women's Care Clinic in pavilion C on Denver Health's main campus. Up to two (2) children may be allowed to enter with a single parent.

Family Health Centers, School-based Health Centers and Urgent Care

Denver Health's 10 community health centers, School-based Health Centers that are open to patients and five urgent care locations may allow one (1) adult visitor with a patient or up to two (2) children may be allowed to enter with a single parent. The Adult Urgent Care Center on Denver Health's main campus will not allow any visitors.

Visitor Guidelines for Minor Patients (patients under the age of 18)

Two visitors will be allowed for minor patients (patients under 18), when the visitor is defined as a parent or legal guardian, in the following in-patient and emergency units*:

  • Adolescent Psych
  • Behavioral Health (inpatient only)
  • Pediatric Acute Care
  • Pediatric Critical Care Units (NICU and PICU)
  • Pediatric Patients in Adult Critical Care Units (SICU)
  • Pediatric Emergency Department and Urgent Care Center
  • Outpatient surgery/procedure
  • All community health/family health center pediatric appointments up to nine weeks old (or two month visit)


One adult visitor will be allowed for minor patients, when the visitor is defined as a parent or legal guardian, in the following outpatient clinics and locations*:

  • Behavioral Health - adolescent outpatient
  • Pediatric - Teen Clinic
  • Women's Care Clinic
  • Lab
  • Radiology
  • All 10 Community Health Centers/Family Health Centers (after nine weeks old)
  • All five Urgent Care locations

Limited Exceptions to No Visitor Guidelines

*Exceptions will be made on a case-by-case basis, with special consideration taken in situations of end-of-life and miscarriages.

Other circumstances that have unique visitor guidelines include the following:

  • One visitor under the age of 18 will be allowed only under the following circumstances: they are the parent of a child who is a patient, they are the partner of a woman in labor or they are with a single parent who has another minor who is a patient.
  • Mothers can bring infants to post-partum appointments (but no other children).
  • People who must exercise power of attorney or court-appointed guardianship for a patient are also allowed to visit.
  • Any visitor performing official government functions will be given an exception to visit
  • Patients with disabilities see next section below for guidelines


Additional exceptions may be made only if the patient's provider deems it appropriate.

Exceptions to No Visitor Guidelines and Special Allowances for Patients with Disabilities (COVID and non-COVID)

Individuals with disabilities who require in-person supports: Patients who are deaf, blind, and deafblind, who cannot rely on speech to communicate, who have mobility impairments, and people with psychosocial, intellectual, developmental, or cognitive disabilities, including those who have a history or record of such an impairment, or a person who is perceived by others as having such an impairment, who rely on in-person supports for orientation, emotional support and anxiety management, and assistance with making decisions may have ONE (1) assistance person.

COVID-19 Safety Requirements for Visitors

All approved visitors must be in good health, will be required to go through a health screening and will be required to wear cloth or non-medical masks at all times, practice physical distancing of at least six feet and wash their hands for at least 20 seconds upon entering and leaving the patient's room.

Visitors to patients staying in Pavilions A & B should enter through the Pavilion A screening station (the Pavilion B entrance is closed). Visitors to patients staying in Pavilion C should enter through the Pavilion C screening station. Each Family Health Center will have only one screening station where everyone must enter through.

Those who are allowed to visit will be given a special bracelet to wear, which cannot be shared with or swapped out with others (no bracelets for adolescent psych visitors).

Starting Wednesday, November 11, visiting hours for adult, non-COVID patients in acute and critical care are from 10 a.m. - 2 p.m. only (For inpatient adult behavioral health, standard visiting hours apply: Monday – Friday: 12 – 1:30 p.m. and 5 – 6:45 p.m. and Saturday – Sunday: 12 – 3 p.m. / 5 – 6:45 p.m.) Approved visitors will be restricted to the patient's room unless asked to leave by staff. If visitor is asked to step out of room temporarily (for example during a procedure) they may either go to the Good Day Café, Gift Shop, Subway or can leave the hospital and return later. Visitors must leave Denver Health after the visit with the patient is over (no overnight stays or waiting in the lobby areas).

For additional updates on how Denver Health is protecting against the spread of novel coronavirus, visit

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