Visitor Guidelines at Denver Health During COVID 19 Pandemic

July 20, 2021

Visitor guidelines & screening at Denver Health

Leer en EspañolEffective Tuesday, July 20, 2021, Denver Health is updating its visitor guidelines.

Visitors of all types play an active and essential role in a patient's health care journey. Their presence in all health care settings supports the care team in the delivery of high-quality, patient-focused care. 

Denver Health welcomes you to have friends and family of your choice visit you while you are in the hospital without regard to race, color, national origin, sex, sexual orientation, gender identity or expression, disability or age.

For the safety of our patients, providers and staff, most patients who are admitted to the hospital may have two (2) visitors or support persons at a time. These guidelines will continue to be updated during and beyond the novel coronavirus (COVID-19) pandemic as the situation and public health guidance changes.

Areas Where Two Visitors Are Allowed

Areas Where One Visitor is Allowed

Areas Where There Are No Visitor Restrictions

Areas Where Visitor Allowances May Be Made at Staff's Discretion

  • Pavilion A: Lab and Radiology
  • Pavilion H: The Center for Occupational Safety and Health and all other public health clinics
  • Outpatient behavioral health

Visiting Hours

Adult Acute and Critical Care Units

  • 9 a.m. – 9 p.m.
  • Please note, some units may have established hours when visitors will be asked to leave – see "Visitor Rules" below

Inpatient Adult Behavioral Health

  • Monday – Friday: Noon – 1:30 p.m. and 5 – 6:45 p.m.
  • Saturday – Sunday: Noon – 3 p.m. and 5 – 6:45 p.m.

Limited Exceptions to Visitor Guidelines

  • Exceptions to the standard visitor allowances may be made by a patient's care team on a case-by-case basis as needed to support the delivery of high-quality care
  • Exceptions include:
    • Individuals with disabilities who require in-person supports, including patients who:
      • Are deaf, blind, and deafblind
      • Cannot rely on speech to communicate
      • Have mobility impairments
      • Have psychosocial, intellectual, developmental, or cognitive disabilities, including those who have a history or record of such an impairment, or a person who is perceived by others as having such an impairment, who rely on in-person supports for orientation, emotional support and anxiety management, and assistance with making decisions
    • Individuals who are near or at end of life/comfort care or have a critical illness or injury with a high likelihood of dying within 48 hours
    • Individuals who must exercise power of attorney or court-appointed guardianship for a patient
    • Individuals performing official government functions

Visitor Rules

  • Visitors to patients located in Pavilions A and B should enter through the Pavilion A Screening Station. Visitors to patients located in Pavilion C should enter through the Pavilion C Screening Station.
  • All visitors must be in good health.
  • Visitors may be required to wear a mask, face covering and/or other personal protective equipment and practice appropriate physical distancing. If a visitor removes their mask, face covering or other PPE, they may be asked to leave.
  • Visitors may be required to participate in a health screening. If symptoms of an illness are present (for example: temperature, cough, shortness of breath, etc.) the visitor will not be allowed to stay.
  • Visitors should be considerate of all patients and visitors in a patient's room, maintain a quiet environment, and avoid unnecessary noise. To help minimize noise and maintain a safe environment, visitors are asked to limit their movement throughout the building and should primarily stay in patient rooms (unless they are asked to leave by staff).
  • Visitors are expected to leave the hospital after their visit. Special accommodations for overnight visits may be made at the discretion of a patient's care team. Any overnight visits must be approved by the charge nurse.
  • Youth Visitors (14 years of age or younger)
    • Patients may bring youth visitors with them to outpatient clinic visits.
    • Special accommodations for youth visitors in the inpatient setting may be made at the discretion of a patient's care team. All accommodations should be approved by the charge nurse. A responsible adult must always accompany youth visitors. Youth visitors may not be left alone with a patient or in any area at any time.
      • Youth Visitors must be allowed if they are the:
        • Parent of a pediatric patient
        • Partner of a woman in labor
  • Visiting hours may vary depending on the needs of the patient and the unit and visitation may be restricted/limited when it is clinically necessary for patient health and safety based on the clinical judgment of the care providers. Some reasons visitors may be asked to leave a patient's room include:
    • During unit "quiet hours" and/or shift change
    • If there is a patient care need or a need to protect patient privacy/safety during procedures or clinical care interventions
    • If there are infection control issues
    • If a visitor is interfering with the care of other patients
    • If there are existing court orders or legal issues
    • If a patient or their roommate(s) need rest or privacy
    • If visitors are disruptive, threatening or violent
  • If a visitor is asked to leave the room, they may go to the Good Day Café, Gift Shop, Subway, the Chapel or leave the hospital and return later. Visitors should not wait in hallways or other areas that are restricted or closed.

For additional updates on how Denver Health is protecting against the spread of novel coronavirus, visit DenverHealth.org/Coronavirus.

 

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