Visitor Guidelines at Denver Health During COVID 19 Pandemic

June 01, 2021

Visitor guidelines & screening at Denver Health

Leer en EspañolEffective Tuesday, June 1, 2021, Denver Health is updating its visitor guidelines.

For the safety of our patients, providers and staff, most patients who are admitted to the hospital may have two (2) visitors or support persons per day. These guidelines will continue to be updated during and beyond the novel coronavirus (COVID-19) pandemic as the situation and public health guidance changes.

Areas Where Two Visitors Are Allowed for Non-COVID Patients

Areas Where One Visitor is Allowed

  • Adult Emergency Department (including the Adult Emergency Department and the Winter Park Medical Center emergency room) – one adult visitor allowed for non-COVID positive/non-COIVD suspected patients
  • Outpatient Surgery/Procedure waiting areas (Pavilion A and Pavilion L) – Designated Responsible Person
  • Behavioral health – Adult inpatient: 4E, 4W, 5A
  • OB Screening (visitor must be partner or family member)
  • Labor and Delivery (if the patient is COVID positive or awaiting COVID test results)
  • Mom and Baby (if the patient is COVID positive or awaiting COVID test results)
  • All community health/family health center pediatric/teen appointments after nine-weeks old

Areas Where One Adult Visitor or Up to Two Children With A Single Parent are Allowed

Areas Where No Visitors Are Allowed at This Time

  • All COVID-positive patients
  • Pavilion A: Lab and Radiology
  • Pavilions D/E: All adult clinics
  • Pavilion H: The Center for Occupational Safety and Health and all other public health clinics
  • Outpatient behavioral health

Visiting Hours

Adult Acute and Critical Care Units

  • 9 a.m. – 9 p.m.
  • Please note, some units may have established "quiet hours" when visitors will be asked to leave – see "COVID-19 Visitor Rules" below

Inpatient Adult Behavioral Health

  • Monday – Friday: Noon – 1:30 p.m. and 5 – 6:45 p.m.
  • Saturday – Sunday: Noon – 3 p.m. and 5 – 6:45 p.m.

Limited Exceptions to Visitor Guidelines

  • Exceptions to the standard visitor allowances may be made by a patient's care team on a case-by-case basis as needed to support the delivery of high-quality care
  • Exceptions include:
    • Individuals with disabilities who require in-person supports, including patients who:
      • Are deaf, blind, and deafblind
      • Cannot rely on speech to communicate
      • Have mobility impairments
      • Have psychosocial, intellectual, developmental, or cognitive disabilities, including those who have a history or record of such an impairment, or a person who is perceived by others as having such an impairment, who rely on in-person supports for orientation, emotional support and anxiety management, and assistance with making decisions
    • Individuals who are near or at end of life/comfort care or have a critical illness or injury with a high likelihood of dying within 48 hours
    • Visitors under the age of 18 may be allowed if they are the parent of a child who is a patient, they are the partner of a woman in labor or they are with a single parent who has another minor who is a patient
    • Mothers can bring infants to post-partum appointments (but no other children)
    • Individuals who must exercise power of attorney or court-appointed guardianship for a patient
    • Individuals performing official government functions

COVID-19 Visitor Rules

Please help us to STOP THE SPREAD of COVID-19 to our patients, staff, and the community by following these rules:

  • ALL visitors must wear masks or face coverings and maintain social distancing while in the hospital. If you remove your mask or face covering, you may be asked to leave.
  • ALL visitors must be in good health and participate in a health screening. If a health screening determines symptoms of an illness are present (example: fever, cough, shortness of breath, etc.) the visitor will not be allowed to stay.
  • ALL visitors should stay in patient rooms unless they are asked to leave by staff. Some reasons a visitor may be asked to leave include:
    • During unit “Quiet Hours” and/or “Shift Change”
    • If there is a patient care need or a need to protect patient privacy/safety during procedures
  • If a visitor is asked to leave the room, they may go to the Good Day Café, Gift Shop, Subway, the Chapel or leave the hospital and return later. Please do not wait in hallways or other areas that are currently closed.
  • ALL visitors are expected to leave the hospital after their visit
  • Visitors to patients located in Pavilions A and B should enter through the Pavilion A Screening Station. Visitors to patients located in Pavilion C should enter through the Pavilion C Screening Station.

For additional updates on how Denver Health is protecting against the spread of novel coronavirus, visit


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