Medical Records

COVID-19 Update 

Effective April 5, 2021, the medical records office will reopen to the public. The preferred method is still to request your records electronically. Please read the handout below which provides various options to request and receive your records electronically. 

Virtual Access Instructions

Requesting Your Medical Records

We are happy to provide you with a copy of your medical record. To request a copy of your medical record, you, or someone you designate, must complete the Authorization to Release Patient Health Information form. 

In order to protect your privacy, only the patient, parent/legal guardian or the patient's legal representative can sign the form to release medical records. The authorization form must be legible and complete in order for us to process your request. You may request the form from your nurse, download the Authorization to Release Patient Health Information form from our website, or contact the medical records department directly at (303) 602-8000. For faxes please use (303) 602-8004.

You may also follow this link to complete and sign the form electronically in DocuSign: 

Authorization to Release Patient Health Information

Authorization to Release Patient Health Information - Espanol

Fees for Medical Records

Fees for printing copies of medical records are determined by the number of pages:

  • $18.53 for the first ten pages
  • $0.85 for pages 11-40
  • $0.57 for pages 41+

 Copies of records are sent to medical facilities or other physicians at no charge.

Forms for Managing Your Medical Records

Obtaining Birth Certificates

Viewing Your Medical Record Online

If you would like to view your medical record online, effective for services rendered on and after April 9, 2016, please access Denver Health's new MyChart electronic records system. MyChart is a secure online tool that allows you to view your medical history, message your health care provider, pay your bill, make an appointment and request prescription refills -- all from your smartphone or computer. Read our MyChart Explainer to learn how MyChart works to improve your care experience at Denver Health.

Immediate Release of Electronic Health Information to Patients and Their Proxies

From Wednesday, October 28, 2020, Denver Health will follow new Federal rules which require the immediate release of electronic health information to patients. You will be able to immediately view your laboratory, radiology and pathology reports in MyChart, as soon as the reports are available. You will also be able to see the notes taken during your visit with a Denver Health doctor. If you have given other people access to your health information, such as a parent, spouse, partner or care giver, these people - also known as proxies - will also be able to see your information. For more details. Learn more in the PDF link below.

Immediate Release of E-Health Records

Access Your Family’s Medical Records

Access to a child’s or adult’s MyChart account can be granted to individuals who have authority to view that individual’s medical information. A proxy consent form must be completed in order to request proxy access.

Please note:

  • Under the age of 12: Parents/guardians will have full access to all aspects of the child’s MyChart account, including appointments, medications, test results and more.
  • Ages 12-18: If the parents/guardians previously had access to the minor’s account, they will be defaulted to demographics updates only of their minor’s account. This will occur on the minor’s birthday. The parent/guardian will have the option to receive full access at the child’s consent. This consent will need to be renewed each year on the day of or after the minor’s birthday. This minor will have full access to their own records through MyChart.
  • 18 years or older: Adults will need to request access to another adult’s record. There are various forms of access that will be defined in the request.

Forms to request or restrict access to MyChart records:

Notice of Privacy Practices

Your medical information is private. We strive to protect your health records when you are in the hospital and when you are being seen in any of our clinics. We will use your records to care for you, to bill for care, to run the hospital and to comply with the law. Denver Health will provide you with a copy of our Notice of Privacy Practices that informs you about the ways Denver Health uses information from your private health records. The Notice also explains your rights and the ways we protect your records.