Doing Business with Denver Health
At Denver Health we rely on vendors and suppliers to help us fulfill our mission to deliver consistent, exceptional care to all. To provide this level of service our staff depends on the best products and services that you, our partners, provide.
Our partnership with you, therefore, is an essential component of our strategy to improve the well-being of all of our patients. We’re dedicated to doing everything we can to encourage and nurture beneficial, long-term, and mutually satisfying relationships with vendors and suppliers, and we’re eager to contract with companies that share our culture while offering competitive pricing for the highest quality products and services.
As our work depends on you, we want to make it as easy and as rewarding as possible for you to work with us. We welcome your business and have developed vendor program policies that we hope will make it easier for you to do business with us. Designed with patient safety in mind, these policies also aim to help ease compliance with increasingly complex regulatory issues and encourage a positive and mutually rewarding partnership.
As part of Denver Health's Center for Equity, Diversity and Opportunity, we have partnered with ShopBIPOC.com, a free online directory of BIPOC (Black, Indigenous, People of Color)-owned small businesses based in Colorado. Buying from local small businesses aligns with Denver Health's mission of being a community partner and an anchor institution. BIPOC entrepreneurs can fill out their business profile on ShopBIPOC.com and Denver Health is listed on the website as a ShopBIPOC champion.
Visiting Denver Health
You will only be able to visit employees of Denver Health if you have an appointment. We do not allow drop-in meetings in our clinical or administrative spaces. If you would like to stop by to drop off literature and your business card, you are welcome to do so at the Purchasing Department located at 777 Delaware Street on the corner of 8th Avenue. Be sure to allow adequate time to sign in at one of our kiosk locations before meeting with one of our Purchasing Contract Administrators.
Parking is available free of charge at the parking garage at 6th and Delaware. Access is on Delaware Street. Additionally, valet parking is available for a fee outside Pavilion B.
Vendor Representative Registration and Credentialing
Vendor/supplier representative registration is required of anyone who physically conducts business on any Denver Health campus or clinic. This registration provides us with information about department(s) with which you'll be conducting business and the type of work you do while on our properties. If you do not anticipate ever having a physical presence at Denver Health, registration is not required.
Registration is completed through Green Security, a third-party vendor management system. To allow time for credential processing, representatives should create and update their Green Security account at least five business days before coming on campus. Vendors can visit the Green Security website at https://grn.ac/dhha-vendors to create an account with Green Security before they plan to visit Denver Health. Green Security may ask for additional credentials depending on access is needed to patient care areas or non-patient care administrative offices, such as the Purchasing Department. There is an annual membership fee associated with the Green Security credentialing service that will allow you to access clinical and non-clinical areas, as well, as access to any Green Security member hospital. Green Security credentialing will require you to acknowledge a series of Denver Health policies and procedures before your first visit to our campus. Representatives who already have a Green Security account should add Denver Health to their list of hospitals and complete our credentialing requirements. If you have any questions or concerns about the information being requested, please contact the Green Security Customer Service team at 866-750-3373.
The hospital has five conveniently located Green Security kiosks; two at the Main Information Desk in Pavilion A, one in Pavilion C, one in the Outpatient Medical Center (Pavilion L) and one in the Purchasing Department at 777 Delaware Street, which is located on the receiving dock. You may access any of the kiosks to register your visit and to print your badge. The Main Information Desk kiosks in Pavilion A are available 24 hours a day, seven days a week. Please remember to log out of Green Security when you leave the building! Green Security also provides a mobile app which will allow you to check in and out of our facilities. Search for Green Security Business in your phone’s app store.
If you are found in the hospital without a valid badge, you will be in violation of the Denver Health Supplier / Vendor Guidelines policy and you will be asked to visit a Green Security kiosk to sign in, report to the Purchasing Department or leave the premises. Repeated violation of the policy could result in temporary or permanent suspension of privileges.
Denver Health has adopted strict policies on the introduction of new non-pharmaceutical supplies to the agency. We use the Product Evaluation and Standardization Committee (PESC) to analyze new products before we make the decision to use them. It is in the interest of the vendor representative to involve the Purchasing Department as early as possible to ensure your compliance with our policies and procedures. Please do not try to circumvent Purchasing and go directly to a clinician or department to influence the adoption of new supplies. This will only lead to delays and will almost certainly lead to a review of your access privileges.
For pharmaceutical reps, Denver Health has adopted strict policies on the introduction of new or non-formulary medications to the agency. We use the Denver Health Pharmacy & Therapeutics Committee to evaluate the safety, efficacy and cost-effectiveness of new or non-formulary medications. Please review the Regulation of Pharmaceutical Industry Representatives policy linked below. Attempting to circumvent the Pharmacy management team and work directly with a physician or pharmacy to influence the adoption of a new or non-formulary medication will result in your access privileges being revoked.
Vendor Representative Ethical Standards
- Food or drink may not be provided directly by vendors. Please see Section C of the “Gifts and Interactions with Vendors” policy below for more details.
- Vendors are not permitted to display products or product information.
- Cash or other incentive programs are strictly prohibited.
- No personal gifts of any kind from vendors to faculty or staff are permitted.
- Vendors are not permitted to distribute, post, or leave any type of printed or handwritten material, advertisements, signs, or other such promotional materials anywhere on the premises. Unsolicited materials may not be provided to clinicians; any promotional or informational material provided by a vendor must be explicitly requested by faculty or staff.
- Distribution of vendor patient educational material that may be useful to our patients should be left at the appropriate department. Vendors are strictly prohibited from providing educational material of any type directly to patients or from leaving them in areas accessible to patients.
- Only pricing/cost information which has been approved by Supply Chain may be discussed with clinicians. Absolutely no contracts may be presented to clinical or administrative staff; all contracts must be routed through Supply Chain.
- Equipment and samples shall not be brought in to the facility, demonstrated or distributed on the premises without the direct written permission of the Director of Supply Chain or designee.
- Pharmaceutical samples shall not be distributed on the premises without the direct written permission of the Director of Pharmacy or designee.
- No photographs may be taken in any clinical area without the express written permission of the department director or designee.
Policies and Procedures
- 2023 Denver Health Code of Conduct
- 2023 CÓDIGO DE CONDUCTA DE DENVER HEALTH
- Conflicts of Interest
- Contract Policy
- Gifts and Interactions with Vendors, Patients and Visitors
- Management of Loaner and Consignment Instruments and Implants
- Medication Samples
- Methods of Purchasing
- Regulation of Pharmaceutical Industry Representatives
- Surgical Attire
- Third Party Vendor Representatives
- Medication Dispensing to Ambulatory Patients