Your insurance provider will be billed for the visit.

Yes, our telehealth and virtual services are offered in multiple languages. Please specify your preferred language in the link. 

If you don't have insurance or if your insurance doesn't cover Pediatric Virtual Urgent Care, you will be invited to follow up with our enrollment services team. Enrollment services will discuss options with you which may include enrollment in Medicaid, Medicare or the Denver Health Financial Assistance Program (DFAP). A bill will be sent to you or your insurance company. The amount of financial assistance to which you are entitled, will be based on your income and other factors. There is no additional cost for video visits. Your copays, coinsurance and deductibles are the same as an in-person visit.

Please cancel your pediatric virtual urgent care or telehealth visit as soon as you can. 

Denver Health Adult Virtual Urgent Care doctors can help patients with a wide range of symptoms, including:

• Cold and flu
• Sore throat
• Cough
• Medication refills
• Toothache
• Vomiting/diarrhea
• COVID-19 testing
• Rashes, boils and minor cuts
• Sinus infection
• Seasonal allergies
• Pink eye*
• Urinary tract infection (UTI)*
• Emergency contraception*

*Treatment for these conditions may also be available by calling the Denver Health NurseLine at 303-739-1211.

Additional Notes on Symptoms/Conditions

• We cannot evaluate an asthma attack, prolonged ear pain or fever in young babies because we cannot listen to your child’s lungs, see inside their ears, or examine your baby during a virtual visit. 
• We can order a urine test to evaluate for a urine infection, but this will require you to provide a urine sample to any Denver Health lab.
• We can order a strep throat and/or COVID test, but this will require you to come to the Pediatric Urgent Care at the main hospital for us to collect the specimen to send to the lab.